Contact Us

This Contact Us page provides the official business and customer support information for Mlvhg. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: (Pattaya) Townhouse.D7 Co., Ltd.
Store Name: Mlvhg
Physical Business Address: 16/238 Moo 6, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@mlvhg.shop
Business Phone Number: +66826934869

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

To help us review a request, include the order number, checkout email, item name, and any photos, measurements, or tracking details that explain the issue. Support cases are reviewed using the order record, the product page, customer-provided evidence, and the timing rules stated in the relevant policy.

We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.

WOODEN PLANT STAND QUESTIONS

For product support, include the item name, order number, and whether the question concerns shelf spacing, assembly hardware, finish condition, delivery damage, missing parts, or return eligibility. Mlvhg can clarify listed product details, but we do not provide live plant care, installation, or interior design advice.